<\/p>\r\n
\r\n\u2022 Facility management is still considered as a young branch of business with
\r\nthe age of ca 30 years.<\/p>\r\n
\r\n\u2022 First big step to standardization in this field were European standards EN 15
\r\n221 Series.<\/p>\r\n
<\/p>\r\n
\r\n\u2022 These are now being replaced by international standards
\r\nISO 41 000 Series.<\/p>\r\n
\r\n\u2022 There are two committees dealing with FM standardization, first is
\r\ninternational one ISO TC 267 and the second is European
\r\nCEN TC 348<\/p>\r\n
<\/p>\r\n
\r\nISO 41001:2018<\/p>\r\n
Facility management \u2014 Management systems \u2014 Requirements with
\r\nguidance for use<\/p>\r\n
\r\nFacility management \u2014 Vocabulary<\/p>\r\n
\r\nFacility management \u2014 Guidance on strategic sourcing and the development
\r\nof agreements<\/p>\r\n
\r\nFacility management \u2014 Scope, key concepts and benefits<\/p>\r\n
\r\nFacility management \u2014 Development of a facility management strategy<\/p>\r\n
\r\nISO\/CD 41015<\/p>\r\n
\r\nFacility management \u2014 Influencing organizational behaviours for improved
\r\nfacility outcomes<\/p>\r\n
\r\nISO\/WD TR 41016<\/p>\r\n
\r\nTechnology in facility management \u2014 Scope, key concepts and benefits<\/p>\r\n
\r\nISO\/WD 41017<\/p>\r\n
\r\nFacility management \u2014 Guidance on emergency management of epidemic
\r\nprevention in the workplace<\/p>\r\n
\r\nISO\/WD 41018<\/p>\r\n
\r\nFacility management \u2014 Development of facility management policy<\/p>\r\n
\r\n1 Scope
\r\n2 Normative references
\r\n3 Terms and definitions
\r\n4 Context of the organization
\r\n4.1 Understanding the organization and its context
\r\n4.2 Understanding the needs and expectations of interested parties
\r\n4.3 Determining the scope of the FM system
\r\n4.4 FM system
\r\n5 Leadership
\r\n5.1 Leadership and commitment
\r\n5.2 Policy
\r\n5.3 Organizational roles, responsibilities and authorities
\r\n6 Planning
\r\n6.1 Actions to address risks and opportunities
\r\n6.2 FM objectives and planning to achieve them
\r\n7 Support
\r\n7.1 Resources
\r\n7.2 Competence
\r\n7.3 Awareness
\r\n7.4 Communication
\r\n7.5 Documented information
\r\n7.6 Organizational knowledge
\r\n8 Operation
\r\n8.1 Operational planning and control
\r\n8.2 Coordination with interested parties
\r\n8.3 Integration of services
\r\n9 Performance evaluation
\r\n9.1 Monitoring, measurement, analysis and evaluation
\r\n9.2 Internal audit
\r\n9.3 Management review
\r\n10 Improvement
\r\n10.1 Nonconformity and corrective action
\r\n10.2 Continual improvement
\r\n10.3 Preventive actions
\r\nAnnex A Guidance on the use of this document
\r\nA.1 Scope
\r\nA.2 Normative references
\r\nA.3 Terms and definitions
\r\nA.4 Context of the organization
\r\nA.5 Leadership
\r\nA.6 Planning
\r\nA.7 Support
\r\nA.8 Operation
\r\nA.9 Performance evaluation
\r\nA.10 Improvement
\r\nBibliography<\/p>\r\n
<\/p>\r\n
\r\n1 Scope
\r\n2 Normative references
\r\n3 Terms and definitions
\r\n3.1 Terms related to facility management
\r\n3.2 Terms related to assets
\r\n3.3 Terms related to people
\r\n3.4 Terms related to sourcing
\r\n3.5 Terms related to process
\r\n3.6 Terms related to finance
\r\n3.7 Terms related to general business
\r\n3.8 Terms related to measurement
\r\nNOTE: The terms \u201cfacility management\u201d and \u201cfacilities management\u201d can be
\r\nused interchangeably.<\/p>\r\n
\r\n1 Scope
\r\n2 Normative references
\r\n3 Terms and definitions
\r\n4 Sourcing strategy and understanding the core business context
\r\n4.1 Sourcing strategy
\r\n4.2 Strategic, tactical and operational level
\r\n5 Sourcing process in FM
\r\n5.1 Process flow chart
\r\n5.2 Identify and analyse current and future needs and expectations
\r\n5.3 Translate needs into requirements
\r\n5.4 Determine the service levels
\r\n5.5 Identify service delivery options
\r\n5.6 Business case development and analysis
\r\n5.7 Select preferred sourcing\/service delivery option
\r\n6 Facility service provision
\r\n6.1 Principle options
\r\n6.2 Internal service provision
\r\n6.3 External service provision
\r\n7 Main characteristics of FM agreements
\r\n7.1 General
\r\n7.2 Essential components
\r\n7.3 Agreement structure and content
\r\n8 Common considerations in agreements
\r\n8.1 Flexibility
\r\n8.2 Performance criteria
\r\n8.3 Information responsibilities
\r\n8.4 Reporting and auditing procedures
\r\n8.5 Continuous improvement, best practice and innovation
\r\n8.6 Asset replacement and project activity
\r\n8.7 Communication
\r\n8.8 Regulations
\r\n8.9 Corporate standards
\r\n8.10 Termination of agreements
\r\n9 Preparation and development of an agreement
\r\n9.1 General
\r\n9.2 Preparation phase
\r\n9.3 Pre-qualification phase
\r\n9.4 Tender\/negotiation phase
\r\n9.5 Agreement preparation phase
\r\n9.6 Signature phase
\r\n9.7 Implementation phase
\r\n10 Measure service provision performance
\r\n10.1 General
\r\n10.2 Measuring effectiveness
\r\n10.3 Outputs
\r\nAnnex A Example of requirements for a service
\r\nAnnex B Example of business case content
\r\nB.1 General
\r\nB.2 Examples of a business case
\r\nAnnex C Structure of an agreement \u2014 General clauses
\r\nAnnex D Service level agreements \u2014 Benefits, preparation and structure of
\r\nan agreement (SLA clauses)
\r\nD.1 General
\r\nD.2 Key attributes of SLAs<\/p>\r\n
<\/p>\r\n
<\/p>\r\n
1 Scope
\r\n2 Normative references
\r\n3 Terms and definitions
\r\n4 Scope of FM
\r\n5 Business process background of FM
\r\n5.1 Business process
\r\n5.2 Core business\/primary activities and separating the support
\r\nprocesses
\r\n5.3 Assigning support processes to FM
\r\n6 Key concepts in FM
\r\n6.1 FM model
\r\n6.2 Broad scope of FM and facility services
\r\n7 Purpose and benefits of FM
\r\n7.1 General
\r\n7.2 Productivity
\r\n7.3 Impact on people
\r\n7.4 Risk mitigation
\r\n7.5 Sustainability
\r\n7.6 Identity
\r\n7.7 Cost and quality<\/p>\r\n
<\/p>\r\n
\r\n1 Scope
\r\n2 Normative references
\r\n3 Terms, definitions and abbreviated terms
\r\n3.1 Terms related to facility management
\r\n3.2 Terms related to assets
\r\n3.3 Terms related to people
\r\n3.4 Terms related to sourcing
\r\n3.5 Terms related to process
\r\n3.6 Terms related to finance
\r\n3.7 Terms related to general business
\r\n3.8 Terms related to measurement
\r\n3.9 Abbreviated terms
\r\n4 Understanding the demand organization
\r\n4.1 Organization
\r\n4.2 Governance
\r\n4.3 Context
\r\n4.4 Risk management
\r\n4.5 Strategic alignment
\r\n5 Developing FM requirements
\r\n5.1 Current and future interest in facilities
\r\n5.2 Maturity of FM
\r\n5.3 Briefing for refurbished or new facilities
\r\n5.4 Stakeholders
\r\n5.5 Accessibility, inclusiveness and equalities
\r\n5.6 Functional requirements
\r\n5.7 Scope of services
\r\n5.8 Service specifications
\r\n5.9 Outputs and targets
\r\n5.10 Service levels
\r\n5.11 Service delivery options
\r\n5.12 Sourcing
\r\n5.13 Innovations in service delivery
\r\n5.14 Market audit
\r\n5.15 Verification and feedback
\r\n6 Formulating the FM strategy
\r\n6.1 Compiling the strategy
\r\n6.2 Format and content
\r\n6.3 Budgetary requirements
\r\n6.4 Procurement
\r\n6.5 Communication and feedback
\r\n6.6 Implementation plan
\r\n7 Managing performance
\r\n7.1 Monitoring and control of performance
\r\n7.2 Performance indicators
\r\n7.3 Performance measurement
\r\n7.4 Performance review
\r\n7.5 Corrective actions
\r\n7.6 Feedback and lessons learned
\r\n8 Improving outcomes
\r\n8.1 Applying lessons learned
\r\n8.2 Reassessing outputs and targets
\r\n8.3 Updating the FM strategy
\r\n8.4 Updating the FM policy
\r\nAnnex A Examples of threats and opportunities
\r\nAnnex B Examples of factors affecting business strategy
\r\nAnnex C Considerations when formalizing the FM strategy document
\r\nAnnex D Example of an FM strategy<\/p>\r\n
<\/p>\r\n
<\/p>\r\n
ANAB (ANAB is the largest accreditation body in North America and provides services
\r\nin more than 75 countries.):
\r\nOrganizations with a certified ISO 41001 management system can be
\r\nexpected to demonstrate effective and efficient delivery of facility
\r\nmanagement that supports the objectives of the demand organization;
\r\nconsistently meet the needs of interested parties and applicable
\r\nrequirements; and be sustainable in a globally competitive environment<\/p>\r\n
<\/p>\r\n
\r\nT\u00dcV S\u00dcD (T\u00dcV S\u00dcD is a global certification company with headquarters in Germany):
\r\nCertification to ISO 41001 demonstrates that facility management services
\r\ncan be delivered effectively and efficiently, improving organisational cost
\r\nbenefits and consistently meeting the needs of stakeholders. The structured
\r\nISO 41001 framework also demonstrates the ability of the facility
\r\nmanagement function to take advantage of future opportunities and
\r\neffectively address new challenges which support the organisation\u2019s business
\r\ngoals.<\/p>\r\n
<\/p>\r\n
<\/p>\r\n
\r\nKarol Hederling, October 2020<\/p>","protected":false},"excerpt":{"rendered":"Full set of Standards 41 000 Series","protected":false},"author":5,"featured_media":5232,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[7],"tags":[],"_links":{"self":[{"href":"https:\/\/safm.sk\/portal\/wp-json\/wp\/v2\/posts\/5220"}],"collection":[{"href":"https:\/\/safm.sk\/portal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/safm.sk\/portal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/safm.sk\/portal\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/safm.sk\/portal\/wp-json\/wp\/v2\/comments?post=5220"}],"version-history":[{"count":1,"href":"https:\/\/safm.sk\/portal\/wp-json\/wp\/v2\/posts\/5220\/revisions"}],"predecessor-version":[{"id":6496,"href":"https:\/\/safm.sk\/portal\/wp-json\/wp\/v2\/posts\/5220\/revisions\/6496"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/safm.sk\/portal\/wp-json\/wp\/v2\/media\/5232"}],"wp:attachment":[{"href":"https:\/\/safm.sk\/portal\/wp-json\/wp\/v2\/media?parent=5220"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/safm.sk\/portal\/wp-json\/wp\/v2\/categories?post=5220"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/safm.sk\/portal\/wp-json\/wp\/v2\/tags?post=5220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}